Terms and Conditions
1. Service Agreement
Welcome to Redshift Media! These Terms and Conditions ("Terms") govern your use of our services, including video production, photography, animation, and creative content solutions (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.
Redshift Media, located at 42 Galaxy Avenue, Orion City, CA 91234, USA, provides professional media services to clients seeking high-quality visual content. Our team, led by Creative Director Sarah Johnson, is dedicated to delivering exceptional results that meet and exceed client expectations. You can reach us at [email protected] or call us at +1 555-123-4567 for any inquiries.
This agreement is effective as of January 1, 2025, and applies to all projects initiated after this date. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
2. Payment Terms
Payment for our Services is due as outlined in the project proposal or contract. Generally, we require an initial deposit of 50% of the total project cost to commence work. The remaining balance is due upon completion of the project and client approval of the final deliverables.
We accept payments via credit card (Visa, MasterCard, American Express), bank transfer, and PayPal. Invoices will be sent electronically to the email address provided by the client. Late payments may be subject to a late fee of 5% per month until the outstanding balance is paid in full.
If a project is canceled by the client after work has commenced, the client will be responsible for payment for all work completed up to the point of cancellation, as well as any expenses incurred by Redshift Media. Detailed payment schedules and cancellation policies are included in each project proposal.
"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives." – William A. Foster
3. Intellectual Property Rights
Redshift Media retains all intellectual property rights to the original work created as part of our Services until full payment has been received. Upon full payment, the client will receive a license to use the final deliverables for the purposes outlined in the project agreement. This license is typically non-exclusive and non-transferable unless otherwise agreed upon in writing.
Raw footage, project files, and other source materials remain the property of Redshift Media unless specifically agreed upon in a separate agreement. We may use portions of the completed work for promotional purposes, including showcasing it on our website and social media channels, unless the client requests otherwise in writing.
The client is responsible for obtaining all necessary permissions and licenses for any third-party content used in the project, including music, stock footage, and images. Redshift Media is not liable for any copyright infringement or other legal issues arising from the client's use of third-party content.
4. Disclaimers
Redshift Media provides its Services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the quality, accuracy, or reliability of our Services. We are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.
While we strive to deliver exceptional results, we cannot guarantee specific outcomes or results from our Services. The success of any video, photograph, or animation depends on a variety of factors, including market conditions, audience response, and overall marketing strategy. We recommend that clients consult with marketing professionals to develop a comprehensive strategy for maximizing the impact of our work.
We reserve the right to refuse service to any client for any reason. We also reserve the right to modify or discontinue our Services at any time without notice. Our liability is limited to the amount paid by the client for the specific Service in question.
5. Limitations of Liability
In no event shall Redshift Media be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Redshift Media is advised of the possibility of such damages.
Our total liability to you for any and all claims arising out of or in connection with these Terms or your use of our Services shall not exceed the amount you paid to Redshift Media for the Services giving rise to the claim.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of such courts.
7. Contact Information for Terms and Conditions Inquiries
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Redshift Media
Attn: Legal Department
42 Galaxy Avenue
Orion City, CA 91234, USA
Email: [email protected]
Phone: +1 555-123-4567
We are committed to addressing your concerns promptly and fairly. Our Legal Department, headed by David Wilson, is available to provide clarification and assistance regarding these Terms.
8. Amendments
Redshift Media reserves the right to amend these terms and conditions from time to time as it sees fit, and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
9. Termination
We may terminate your access to our site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Assignment
These Terms and Conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Redshift Media without restriction.
11. Entire Agreement
These Terms and Conditions, together with the Privacy Policy and any other legal notices published by Redshift Media on the Site, shall constitute the entire agreement between you and Redshift Media concerning the Site.